How We Work

We offer a fast next day delivery from APC Overnight.

If you order before 11am (Monday - Friday), you will receive your order the next day (not including weekends). Orders received after 11am will be sent the following day.

For example: if you placed an order before 11am on Monday, you would receive your order on the Tuesday. If you placed an order after 11am on Monday, it would be dispatched on the Tuesday and would arrive with you on the Wednesday.

This is currently only available for customers ordering from the UK mainland.

Please note: we do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Processing Your Order

Once we have accepted and processed your order, you will receive an email confirmation when your order is dispatched. This email will contain your order details and the APC tracking reference. You can use this APC tracking reference to track your order.

Free Delivery

We offer free delivery on all orders over £50. Any order that is under £50, we charge £5 for next day delivery. (UK Mainland only)

Courier Information

APC will deliver between the hours of 8 am and 6 pm, I'm afraid we are unable to confirm a time.

The courier will only deliver Monday - Friday, excluding Bank Holidays. Your order will be sent to the shipping address received during the checkout process.

Before the dispatch of your goods, you may request special arrangements on your order for example; to leave with a neighbour or another secure location of your choosing. We will follow instructions from your order, but please note this is at your own risk, as the insurance may become null and void.

The goods will not be held by the local APC courier for longer than 5 days. After 2 delivery attempts, your order will be returned to us and we will await your further instructions. You will be charged for re-dispatch costs.

Contact Us

For any delivery queries contact our Customer Services Team on 01386 584 748 or email us at: info@cotswoldgold.co.uk

Delivery & Shipping Disclaimer

At Cotswold Gold, we aim to dispatch all orders placed before 11am Monday to Friday for next working day delivery via our courier partner APC Overnight.

Whilst we do everything we can to ensure timely dispatch, please note that next day delivery is not guaranteed. In rare circumstances beyond our control such as; courier delays, power outages or internet disruptions, your order may be delayed. We will always do our best to keep you informed and minimise any inconvenience.

Thank you for your understanding and patience.